Privacy Policy

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Effective Date: 17 June 2025

Cassowary Transport Pty Ltd (trading as Cassowary Transport Australia and Cassowary Transport), hereafter referred to as “we”, “us”, or “our”, is dedicated to protecting your privacy. We adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and we are committed to upholding the highest ethical standards in data protection.

This policy outlines how we collect, use, disclose, and secure your personal information. It applies to all individuals who interact with us, including clients, contractors, employees, and users of our website.

Business Details:

• Company Name: Cassowary Transport Pty Ltd
• Trading Names: Cassowary Transport Australia, Cassowary Transport
• ABN/ACN: [Insert Your ABN/ACN]
• Website: [Insert Your Website URL]

We only collect personal information that is essential for our operational and regulatory needs. This may include:

• Contact Details: Full name, residential address, email address, and phone number.
• Identification: Date of birth and driver’s licence details.
• Professional Information: Employment history, qualifications, and work credentials.
• Operational Data: GPS and telematics data from our vehicles, including speed, fuel consumption, and braking patterns.
• Financial Details: Payment information and bank account details.
• Technical Data: IP address and browser information when you visit our website.
• Communications: Records of our correspondence via email, website forms, or service portals.

We do not collect sensitive information (as defined by the Privacy Act) without your explicit consent or unless required by law.

Your personal information may be collected through various channels, including:

• Forms and applications submitted through our website.
• Direct communication via email, phone, or in-person meetings.
• Onboard vehicle telematics and GPS systems.
• Compliance platforms for fatigue management and NHVR requirements.
• Third-party services for background and verification checks.

We will always aim to collect information directly from you and will inform you of the purpose of the collection at that time.

We use your personal information for the following legitimate business purposes:

• Operations: To manage driver and contractor engagement, schedule freight, and communicate with clients and partners.
• Safety and Compliance: To monitor driver fatigue, ensure road safety, and meet our obligations to the National Heavy Vehicle Regulator (NHVR).
• Administration: For internal record-keeping, financial processing, and auditing.
• Service Improvement: To analyse fleet performance and optimise our logistics.
• Legal: To comply with legal and regulatory requirements and prevent fraudulent or unlawful activities.
• Marketing: To inform you of our services, but only with your explicit consent.

We will not use your data for any purpose other than what it was collected for, unless we have your consent or are required to by law.

We may share your information with trusted third parties, including:

• Government and regulatory bodies such as the NHVR or the Australian Taxation Office (ATO).
• Third-party service providers who assist with payroll, IT, and telematics, under strict confidentiality agreements.
• Our legal and financial advisors.
• Other entities within the Cassowary Transport organization adhere to equivalent privacy standards.

We will never sell, rent, or trade your personal information.

We employ robust technical and administrative measures to safeguard your data, including:

• Encryption: Using SSL technology to protect data transmitted online.
• Access Control: Implementing restricted-access systems and user authentication.
• Security Audits: Conducting regular vulnerability assessments.
• Secure Destruction: Disposing of data securely when it is no longer needed.

Your data is stored within Australia. If we ever need to store data internationally, we will ensure it is protected by safeguards that meet or exceed Australian privacy standards.

Our website may use cookies and analytics tools like Google Analytics to improve user experience and analyse website traffic. This data is often anonymised and may include your device type and browsing patterns. You can disable cookies through your browser settings.

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct any information that is inaccurate or out of date.
• Withdraw your consent for marketing communications at any time.
• Enquire about how we handle and process your data.
• Complain if you believe we have mishandled your information.

To exercise these rights, please contact our Privacy Officer. We will respond to your request within 30 days.

Currently, we do not transfer personal data outside of Australia. If this changes, we will update this policy and ensure that any overseas transfer is subject to legally enforceable protections equivalent to those in Australia.

We may revise this Privacy Policy periodically. The latest version will always be available on our website with the effective date marked. We will notify affected individuals of any significant changes where practical.

For any privacy-related questions, requests, or concerns, please contact us:

Privacy Officer, Cassowary Transport Pty Ltd Email: support@cassowarytransport.com